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Participating Frequently
March 24, 2011
Question

.pdf files created in Photoshop - Not all layers appear in Connect

  • March 24, 2011
  • 2 replies
  • 514 views

So I have created a marketing flyer in Photoshop that contains images and text.  I save this out as a .pdf file and upload to Connect.  When I open the file, many of the layers, usually the text layers, are missing.  I've tried saving the original Photoshop file a number of different ways, like flattening, etc, and the .pdf file a lot of different ways.  But it still appears in Connect missing some of the text layers.  BTW, the original .pdf file is fine.

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    2 replies

    April 2, 2011

    Understand that not all Adobe PDF features will translate completely in an Adobe Connect meeting if using the Share Document pod.

    When you upload a Powerpoint or PDF file using that pod, the document is converted on the fly to Adobe Flash format so it can be streamed very efficiently. Not all features in Powerpoint and PDF files will convert to an equivalent look and feel when converted.  If you see inconsistencies, then try using a different font or font size. Some features just won't translate. Of course as new versions of Adobe Flash are released then more features will convert. So, beware that if you must have a document look exactly as it does in the native application you always have the option of screen sharing where no conversion takes place. Just beware when you use screen sharing you are using a lot more network bandwidth. It's a trade off but you do have a choice!

    Participating Frequently
    March 24, 2011

    Uploaded the .pdf from my laptop and it loaded fine with all layers.  I wonder why the issue uploading from my desktop?