permissions-update seems to silently fail, permissions-info data not accurate

Question

We've followed the steps listed here: http://help.adobe.com/en_US/connect/9.0/webservices/WS5b3ccc516d4fbf351e63e3d11a171ddf77-7fca_SP1.html

To Authenticate as our Administrative User, who has the proper permissions, create a meeting.

Then we created a second user (mHost), and called `permissions-update` to assign host permissions.

When we execute `prinicpal-list`, or `principal-info` the user comes back indicating it is indeed a `live-admin` and `permissions-info` show this user (mHost) as a `host` for the meeting.

However, at this point all of our users are entering the meetings as Participant.

We cannot get them to become a Presenter or Host.

Additionally, now, our Administrative User is unable to create a meeting and join as a Host either.

It's like some how, over the weekend, our account got very confused about what capabilities it has.

Any pointers?

Jorma_at_Knox · Answer

Since the users joining the room as a host must be in the Meeting Host group and listed with Host permissions on the Meeting room, I'd verify that the desired users are listed with Host permissions for the room to start.

Then verify that they are members of the Meeting Host group.

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