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MsSports
Participant
Aug 1, 2011 7:03 PM UTC
Question

Poor playback sound on Recorded Classes

Hi, I have recorded a few classes and the audio on the recording is much lower than the audio was during the actual class, to the point where it's almost not functional. Why is this happening and how can I fix it?

Thanks for any insight!

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    2 replies

    Anonymous
    Aug 2, 2011 1:25 PM UTC

    Were you using a headphone and microphone headset or using the computer mic and speakers? I think it has to do with that.

    Suggested best practices:

    • Always use a headset designed for VOIP. Never rely on PC/Mac mices and Speakers
    • Suggest you use an external webcam as the built in webcams are pretty low quality. For example, Apple's iSight webcam built into many MacBook Pros is OK....but just OK.....when I use my Logitech C910 HD webcam instead the picture is wider and much better definition. You get what you pay for!
    • Always...ALWAYS...ALWAYS....use the audio setup wizard to make sure the room and your PC/Mac are in sync with each other
    • Mute everyone else so there is sound from anyone else
    • ALWAYS...use a wired connection.....NEVER rely on a wi-fi or mi-fi connection as the host or presenter....highly risky just from security and performance reasons. Use wi-fi or mi-fi in an emergency but don't blame the web conference solution when your experience is less than expected
    • Always have another PC/Mac logged on as host so in case your first computer has an issue you can quickly switch to the other....just a handy tip that has worked for me very well
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    MsSportsAuthor
    Participant
    Aug 3, 2011 4:31 PM UTC

    Thank you very much!

    Carrie

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