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Phil C
Participant
May 14, 2020
Question

PPT Uploads Not Starting Conversion

  • May 14, 2020
  • 1 reply
  • 258 views

I'm trying to upload a PPT to Connect, and it's just hanging on the 'Starting Conversion' screen. The bar doesn't increase at all.
I've tried using old PPT files that have been uploaded in the past without issues, and the problem persists.
Any ideas?


Thanks.

    This topic has been closed for replies.

    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 15, 2020

    There is likely a slide that has something on it that is causing an issue. The easiest way to figure it out is to split the deck in half find the half that doesn't work and repeat that process until you identify the offending slide(s). Then either rebuild or ommit those slides that are causing the issues.

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