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Raganlee
Participant
Jan 14, 2008 5:49 PM UTC
Question

Presenter 6.2 will not install

I was hoping someone could help me out. I have a client who is trying to install Presenter 6.2. They are running Windows XP with Office 2007. When they try to install Presenter 6, they get a message, very early in the setup, that says that they cannot install the plugin. Does anyone know what might be causing this? Any feedback would be appreciated.

thanks
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    2 replies

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Jan 14, 2008 6:43 PM UTC
    You may be running into an issue of permissions on the computer. Have you tried installing Presenter when logged in as an administrator?

    Jorma@RealEyes
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    RaganleeAuthor
    Participant
    Jan 14, 2008 8:43 PM UTC
    Thanks for your reply. This had occurred to me as well. Unfortunately, it does not seem this simple. Any other thoughts on what might cause this?

    thanks
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