Primary Contact

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We are transitioning an existing account. There are some hard feelings so getting information is like pulling teeth. I now have admin access but can't change the primary contact information. Any suggestions?

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sameer_puri

Adobe Employee

Hi,

Have you tried changing the Primary contact Information via: Webapp--> Administration--> Account--> Edit Information? You should not have issues changing the primary contact information from there.. Let us know if you are facing issues.

Hope this helps!

Sameer Puri

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A

Anonymous

Yes. I get a message that I am not authorized.

I don't understand the privilege heirarchy - perhaps the person transfering administration to me didn't give me everything I need.

best, dave

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Jorma_at_Knox

Legend

Perhaps you were given Limited Administrator rights instead of Administrator rights. Full Admin rights should let you see anything on the server.

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