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A
Anonymous
February 16, 2014
Question

Primary Contact

  • February 16, 2014
  • 1 reply
  • 650 views

We are transitioning an existing account. There are some hard feelings so getting information is like pulling teeth. I now have admin access but can't change the primary contact information. Any suggestions?

    This topic has been closed for replies.

    1 reply

    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    February 17, 2014

    Hi,

    Have you tried changing the Primary contact Information via: Webapp--> Administration--> Account--> Edit Information? You should not have issues changing the primary contact information from there.. Let us know if you are facing issues.

    Hope this helps!

    Sameer Puri

    A
    Anonymous
    February 18, 2014

    Yes. I get a message that I am not authorized.

    I don't understand the privilege heirarchy - perhaps the person transfering administration to me didn't give me everything I need.

    best, dave

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    March 3, 2014

    Perhaps you were given Limited Administrator rights instead of Administrator rights. Full Admin rights should let you see anything on the server.

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