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baf2012
Participant
June 8, 2012
Question

Private messages with attendees

  • June 8, 2012
  • 2 replies
  • 6722 views

I use Adobe Connect to host webinars for individuals outside of my company.  During the webinar, I sometimes need to chat with attendees on an individual basis.  I have learned that it's not possible to send a private message using the Q & A pod (or if there is a way, someone let me know).  I have tried using the chat pod and I see it's possible to send private messages.  However, in order for the attendee to see the question, I have to have a chat pod on the screen for everyone to see.  I don't like having the chat pod out there.  I only want for attendees to see the PowerPoint presentation and the Q & A pod.  Is there a way to accomplish what I'm wanting to do?  Any help would be appreciated.

Thanks!

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2 replies

A
acme401
Known Participant
December 6, 2012

I always use two computers when I'm presenting. One for the presentation and one to admin the meeting.  It resolves all the issues with revealing things inadvertently while sharing your screen.

Jorma_at_Knox
Jorma_at_Knox
Legend
December 6, 2012

That is good advice, I do the same thing but with one computer and two monitors.

A
acme401
Known Participant
December 6, 2012

Two screens work just as well too!

I broadcast from a classroom(s) currently and I'm always logged in to at least 5 computers for broadcasts just to compartmentalize sharing issues. One for the camera & audio, one for the presenter slides/shared desktop, another facing the presenter so he/she can interact with the Connect room,  one facing students to see what is happening in the Connect room shown on a flatscreen to the side of the projector screen and finally one for me to admin the whole session.

In the end a two screen set up or using two computers will improve your meeting experence.

G
grkreis
Known Participant
December 1, 2012

I agree.  The Presenter only area can't seem to interact with anyone.  In fact, I can't get private chat to work.  The chat to the participant doesn't show them what I typed (I am the host) and if they private chat me, I see it, but my response to them doesn't appear in their chat!

I don't get it...

Jorma_at_Knox
Jorma_at_Knox
Legend
December 3, 2012

You should be able to have a private conversation with a participant via the Q&A pod, though it is a bit clunky, since their replies will be mixed in with all other questions, but you can respond privately to an indivudal through Q&A.

As to the chat pod, keep in mind that different instances of the Chat pod don't communicate with eachother. Meaning, if you have a chat pod in the participant area and another one in the Presenter Only area, the two chat pods won't share messages. If you are going to use the Private messaging feature of the chat pod to talk with participants, then it needs to be on the main stage of the room.

The Presenter Only Area (POA) will have funtion for Presenters and Hosts only. Short of splitting the Q&A pod to show the Presenter view in the POA, there will not be a live communication between something in the POA and something on the main stage.

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