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KodaNuka
Participating Frequently
September 2, 2014
Question

Problem with accessing features as a host

  • September 2, 2014
  • 1 reply
  • 272 views

I just started using Adobe Connect. I created a New Meeting under Shared Meetings. When I open the room, I'm added as a participant vs. a host. Therefore, I don't have access to change the room layout, record, etc.  I am listed as a host under "Role."  Am I accessing the room incorrectly?

Does it matter if I create a room under Shared Meetings vs. User Meetings?

Also, how can I find which features are available with the license that I am using? I'm wondering if the license is limiting what I can and cannot do.

Thanks.

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1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
September 2, 2014

I'll make an assumption here, so correct me if I'm wrong. I believe you are using the Named Host licensing model. I would venture to guess you are in the Administrator group, and used that license/user ability to create a meeting in the Shared Meetings folder and add yourself as a Host of that room.

However, to activate (for lack of a better term) the room and allow you and others in the room to be at a role above Participant, you must be a member of the Meeting Host group. Addd your self to that group, and then go back into the room you created and you should have full Host rights. If you don't you may want to either clear your browser's cookies or wait 7-15 minutes, with the room closed, to allow the session for that room to be ended by the server, and then go back into your room.

The rooms location on the server should have zero effect on access and functionality on the room.

Here is a description of the Connect licensing and how those licenses work: Setting the Record Straight on Adobe Connect Licensing | RealEyes Media

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