Skip to main content
KerioCarsten
KerioCarsten
Participant
October 27, 2015
Question

Problem with conversion of Powerpoint files in Adobe Connect with El Capitan (OSX 10.11)

  • October 27, 2015
  • 1 reply
  • 456 views

When I am uploading a Powerpoint file to the "Share a document" pod in Adobe Connect, the upload just works fine but converting the file fails.

This starts happening after updating to Apple's El Capitan (OSX 10.11).

Uploading the same file with Windows 7 just converts fine.

I already updated the Adobe Connect Add-in to the latest version and I also allowed the Add-in to use Accessibility in the Privacy settings in System Preferences.

Is there any solution?

This topic has been closed for replies.

1 reply

KerioCarsten
KerioCarstenAuthor
Participant
October 28, 2015

What works (partially) for me now:

1. Updated OSX to the today released 10.11.2 beta

2. Saving the pptx to a ppt format (it is the „old Powerpoint 2000-2007“ version)

3. After uploading and conversion of the ppt, quit AdobeConnect

4. Reconnect again and TADAA, the Adobe Presenter pod can be used for presenting the uploaded ppt-file.


But there should be a better solution. It would be interesting, if it is something you (Adobe) can influence or is it something Apple needs to change?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices