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blickfeld
Participating Frequently
August 20, 2021
Question

Problem with Screen Share and dropped frames

  • August 20, 2021
  • 1 reply
  • 163 views

Hi there,
first of all sorry for my english but I'm not a native speaker.
I'm trying to do an After Effects training with connect. But I got massive problems with dropped frames. The audiance is maybe capable of seeing 12 or 8 frames out of 24 frames. With this connection it is not realy possible to talk about moventment and animation. Is this behavior normal for connect? When i share my desktop with zoom my audience can see 18-22 frames out of 24 frames.

My second question is about the mouse pointer. When I share my desktop with After Effects f.e. the mouse pointer normaly changes with the tools I have selected. For the audiance it doesn't change. Is this behavior normal for Connect? 

Best regards

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    1 reply

    Jorma_at_CoSo
    Jorma_at_CoSo
    Legend
    August 23, 2021

    In Connect screen sharing runs at about 2-5 frames per second. So sharing video is never a good visual experience with screen sharing. 

    For your cursor, you can go to your Meeting menu (the menu with the name of the room) and then Preferences. Select the Share Pod in the side menu and check the box to show the Application cursor rather than the generic cursor icon Connect uses. 

     

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