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Anonymous
Jan 30, 2015 7:19 PM UTC
Question

Problems with Adobe Connect in IE 8 after installing POODLE fix?

Has anyone else had problems with users accessing Adobe Connect from IE 8 after installing the POODLE SSL 3 vulnerability patch?    We use managed services, and after they patched for this vulnerability none of our IE 8 users can connect at all.    Managed Services doesn't seem to be able to fix, so I'm wondering if anyone else had this problem/found a fix.    We've had lots of other hosted products patched for POODLE without breaking IE 8.

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Jan 30, 2015 7:24 PM UTC

    I'm not sure why the fix would affect you gaining access on IE. The fix was just disabling SSLv3. Disable SSLv3 on SSL encryption used to secure on-premise Adobe Connect

    If something isn't working and you are using Managed Services, then they should be the ones to work on what is happening. Are you having problems accessing the Connect server or meeting rooms or both? Have you tried using the Test Your Computer tool?

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