Skip to main content
Anonymous
Apr 10, 2014 9:46 PM UTC
Question

Problems with Adobe Connect on a MacBook

I need to download Adobe Connect to take an online class. However, it doesn't load--I just get a popup that says "Loading Adobe Connect". I have a MacBook Pro, running Maverick (OS X 10.9.2). The browser I was using is Firefox.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Adobe Employee
    ngoyal
    Adobe Employee
    Apr 11, 2014 7:02 AM UTC

    I believe the meeting is being opened in the Connect Addin. What is the version of Connect Addin you are using ?

    Are you able to launch the meeting directly in the browser ?

    Please try by appending "?launcher=false" at the end of the meeting URL you are trying to open in the browser. This will ensure that meeting gets launched in the browser and not in the Addin.

    Once the meeting launches and you want to share your screen you will be prompted to download the Addin in case it is not up to date.

    Translate
    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    Apr 11, 2014 12:04 AM UTC

    Moving this discussion to the Connect General Discussion forum.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices