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jvalento
Participant
Nov 5, 2013 6:55 PM UTC
Question

Problems with my Microsoft Surface 2 video Camera and Adobe Connect

Hi,

I have a new Microsoft Surface 2 that I am trying to get to work with Adobe Connect.  I enable the camera and see the box for it in Adobe Connect but the box only has black in it and not an image.  Does anyone have any ideas?

Thanks!

Dale

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    1 reply

    Nikhil Sharma
    Adobe Employee
    Nikhil Sharma
    Adobe Employee
    Nov 5, 2013 7:51 PM UTC

    Hi dkalsow,

    Does Preview on video pod shows the video feed from you camera.

    Also make sure if it is being detected by Flash's Settings dialog.

    you can check that by right clicking when meeting is opened and click on camera icon and check

    thanks

    Nikhil

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