Skip to main content
Participant
Jan 13, 2011 4:20 PM UTC
Question

Problems with PowerPoint not loading graphics correctly/fully

Has anyone else had problems with PowerPoint?

When I loaded a pptx file from Office 2010 it was missing the top heading (banner heading)

When I saved the file in office 2003 the heading was now back

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Mar 9, 2011 11:48 PM UTC

Please see this technote on unsupported features of Powerpoint files when uploaded to Adobe Connect:

http://kb2.adobe.com/cps/404/kb404463.html

Understand that when you use a Share Document Pod and choose to upload the PPT or PPTX file that you are then converting that file to an Adobe Flash file so that it can be streamed to attendee desktops.  It does not remain in it's original format.  Not everything will convert exactly as planned so be prepared.  You always have the option of screen sharing instead of using the share pod option.

Also read this technote that makes suggestions for work arounds:

http://kb2.adobe.com/cps/404/kb404325.html

Translate
Participating Frequently
Feb 10, 2011 12:43 AM UTC

It is suggested that you get better Powerpoint handling with PPT files versus PPTX.

Also, understand that when you upload Powerpoint and PDF files using the Share Document POD that those documents are being converted on the fly to Adobe Flash format so they can be streamed to your attendees using low bandwidth.  However, if during the conversion some slides don't look correct you always have the option of Sharing your screen and using screen sharing instead of conversion.  That way you will use more bandwidth but you will be transmitting the Powerpoint in it's original format. That is always an option. We always strive to improve that conversion process but it is never perfect.

Translate
Participant
Jan 18, 2011 2:46 AM UTC

We've had numerous problems with PowerPoint and Connect. There were always some display issues, but they seemed to get worse after Connect 7 and remained with 7.5. The problem was particularly evident with .PPTX files, although .PPT files were not immune. We're hoping to see an improvement with Connect 8.

Translate