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ms201348
Participant
May 20, 2013 3:04 PM UTC
Question

Question about adobe connect add-in

Hello,

I am trying to install adobe add in for my daughter who needs to do her SAT prep courses online, but I keep getting the error message, "couldn't write to the hard drive, verify hard drive and retry", and I did but no success, then the message said contact your IT administrator, which I have no idea who that is, can someone please help? thanks

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    2 replies

    Phippsmoto16
    Participant
    May 20, 2013 3:23 PM UTC

    Have you tried to download add-in from below link directly and install manually?

    http://www.adobe.com/support/connect/downloads-updates.html

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    Nikhil Sharma
    Adobe Employee
    Nikhil Sharma
    Adobe Employee
    May 22, 2013 7:39 AM UTC

    Hi ms201348,

    You are getting this error as you don`t have enough permissions on add-in installation directory .

    are you using windows or mac machine.

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