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A
Anonymous
November 16, 2011
Question

Questions about VOIP and recording in Connect

  • November 16, 2011
  • 1 reply
  • 520 views

Hi,

We have been using Connect for a long time, but have been doing the audio using AT&T teleconferencing. We were thinking about using VOIP for the webinars we do. I just have a few questions.

1. Is there a limit of the number of connections to VOIP like there is with the teleconferencing? Is there a point where the number on there could decrease the quality of the VOIP?

2. When we record the webinar, where can we save it to? Can we save it to our server?

Any help with these questions would be great. Anything else that would be good to know for doing VOIP and recording?

Thanks.

Lisa

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1 reply

A
Anonymous
November 16, 2011

We don't natively integrate with AT&T by the way - so you have to use Universal Voice in this case and set it up yourself. Not hard to do.

1. No limit on VOIP but we recommend using the optional SPEEX audio codec built into the Host Add-In if using VOIP a lot. It requires everyone to be using the Host Add-In though. Over 150 though and it might get unruly!

2. Recordings are saved to the Adobe Connect Central portal that every customer has for their rooms. You can create a local copy from there and then copy the local copy to another server. It's a Flash file so you may need to convert it if you don't have a player.

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