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Participant
November 14, 2024
Question

Random text appears on presentation

  • November 14, 2024
  • 2 replies
  • 179 views

Hi, we are using Adobe Connect to conduct training sessions using PPT. There is some stray text that is showing up on certain presentations when I share it to the pod and show the side bar. It's only when I view the side bar and I cannot figure out where it is coming from. I tried to create a new layout and share the PPT that way, but it still shows up. There is nothing in the PPT that has that text anywhere. Has anyone had this happen?

Application Version: Win 2023.9.482.64h

Server Version: 12.4.1c22ab6.41.2023-.8-01

 

2 replies

Adobe Employee
January 23, 2025

Hi @diana_5192 , If you are still facing the issue, please reach out to support using the chat option on Adobe Connect's support page: the https://helpx.adobe.com/support/connect.html

Adobe Connect Feature Requests: WishBreeze[at]adobe . com
Participant
December 10, 2024

I had this issue a couple of years ago. Resave the slides under a different file name and reload them into Adobe. If that does not work you could scrap that particular session and start again with a fresh session.