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alessioz73180274
Participant
Jul 18, 2017 9:10 AM UTC
Question

Re: Adobe Connecting Recordings, audio out of sync when creating MP4

Hi have a problem with the syncro.
I have recorded a webinair and now i want to export it in a mp4 file, but when i did it, the syncro is out.

If i exported it in flv file, i don't have the problem..

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    Jul 18, 2017 7:01 PM UTC

    I would recommend you verify you have the most current version of the Connect Add-in.

    Adobe Connect Downloads and Updates

    If you do, you may need to contact Adobe Connect Support and work with them to identify the issue. If it is a bug in the Add-in, Adobe needs to be aware of it.

    Adobe Connect Help | Adobe Connect Support

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