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Participant
Jun 12, 2015 6:36 AM UTC
Question

Receiving Multiple Thank you Emails

So i am receiving multiple Thank you Emails in Adobe COnnect. I have a meeting room tied to an event or vice versa. And for everyone that attends an event I get a Thank you Email. I don't need all those emails. IS there a way to stop this? ! !

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3 replies

Participant
Jan 19, 2016 8:32 PM UTC

I've read that it has something to do with how many times someone logs into the event but I haven't been able to figure it out either and we are having this problem too.

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Participant
Oct 20, 2015 6:50 PM UTC

Hello! Has anyone found a solution to this? I find it happening in our Connect as well, and really really need a solution.

Thank you.

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Jorma_at_Knox
Legend
Jun 12, 2015 3:25 PM UTC

While I don't have a solution, I can confirm this behavior in Connect. I had an event where everyone recieved 11-20 thank you emails after the event. It would be nice to know why this is happening and how to stop it.

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