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A
Anonymous
August 24, 2010
Question

Reducing/eliminating echo?

  • August 24, 2010
  • 1 reply
  • 720 views

Hello!

I'm trying the free version of Adobe Connect.  We are a small business and would need multi-person video call ability, which Adobe provides.  Before buying, I wanted to try the free version and did not like the echo I was getting when three people were on a video call.

I tried reducing the echo by following the flash settings.  I also got a headset with a mic to see if that helps.  While it did, there was still an echo.

Can somebody help?  Is the paid version better than the free one? How can we eliminate the echo so we can have up to 8 people on a video call, everybody getting a pretty good A/V quality?

Thanks a lot for your help, it's much appreciated!!

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    1 reply

    N
    NH12345
    Participating Frequently
    September 21, 2010

    I am not sure if I have the same problem as you, but I experienced significant echo during a two-person test today.  The other party was using the built-in microphone and speakers in their laptop.  The mike picked up my voice and transmitted it back to me.  When the person installed the Adobe Connect Plug-in, the echo disappeared.  There are a lot of other posts about this problem, suggesting that there may be other causes for echo.

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