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Participant
October 30, 2022
Question

refund

  • October 30, 2022
  • 2 replies
  • 198 views

I went into the chat to cancel my membership and receive a refund and the live chat blocked me and when I logged back in they did the same thing again..I think there is a scam going on here

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    2 replies

    Abambo
    Community Expert
    Community Expert
    November 19, 2022

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
    Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

    For support via Twitter:
    https://twitter.com/AdobeCare

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

    ABAMBO | Hard- and Software Engineer | Photographer
    Jorma_at_CoSo
    Legend
    October 31, 2022

    Are you trying to get a refund for Adobe Connect or a different Adobe product?