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Dec 19, 2012 10:32 PM UTC
Answered

Reports In Adobe Connect

What is difference in these two Reports:

- Reports generated from the Reports  menu at the very top (Home ; Connect ; Meetings;  Reports ; Dashboard) 

- Reports generated from My Meetings  --> <Meeting Information> --> Reports

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    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    Dec 20, 2012 5:01 PM UTC

    Ok, number of attendees is the total number of individuals who joined your room, during that session. You may have had a three hour long session, and 15 attendees came and went throughout that session, but they may not have all been in the room at the same time.

    Peak Users is the highest concurrent number of individuals who have been in the meeting. So if you had 7 people in the room (including yourself) at one point but less that that at other times, the Peak User number will remain at 7, until you have 8 or more people in your room at the same time.

    A session is a time when your meeting is being actively used. Once the room is inactive (no one is in the room for 7-15 min), the session ends and the next session starts once you join the room the next time. You can have multiple sessions in the same day, but if you are actively in you room for a whole day, it will be tracked as a single session.

    I've seen sessions not showing up before, but I don't know why it does or doesn't show. They should be sequential from 1 to your current session.

    5 replies

    Jorma_at_Knox
    Legend
    Dec 19, 2012 11:16 PM UTC

    In theory, nothing. The Reports module of Connect generates prettier reports, but can be delayed up to 24 hours (updates around 2A PT for hosted accounts) where as the Reports section for the meeting should show a 7 min lag, at the most. I find the reports section of the meeting is easier to use and doesn't give me number that mean nothing, but it all comes down to your preference. The Reports module is a newer function in Connect.

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    Dec 19, 2012 11:21 PM UTC

    Thanks!

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