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Participant
August 21, 2013
Question

Screen frozen

  • August 21, 2013
  • 1 reply
  • 1019 views

bei Dateifreigabe eines Dokuments ist der Bildschirm plötzlich "eingefroren".

    This topic has been closed for replies.

    1 reply

    sameer_puri
    Adobe Employee
    Adobe Employee
    August 21, 2013

    Translating in English for the majority:

    File Sharing in a document, the screen suddenly "frozen".

    Hi rallo1710,

    Are you able to reproduce the issue consistently with every meeting that you have tried? Does the screen ever come back to normal state or it remains frozen until you close the addin window?

    Thanks

    Sameer Puri

    rallo1710Author
    Participant
    August 21, 2013

    Yes, with every meeting. I have to close not only the adidin window but to login with another computer and end the screen document.

    Nikhil Sharma
    Adobe Employee
    Adobe Employee
    August 21, 2013

    What is the Add-in version you are using?

    Does it freezes instantly as you start sharing or after a while it shows Not Responding  on add-in window.

    Any particular File type or with every files issue persists.