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defaultosgbmshrgusu
Participant
April 12, 2021
Question

Screen share One Note

  • April 12, 2021
  • 1 reply
  • 167 views

Last week I could screenshare onenote but this week it doesn't appear in the choices to select even though it is clearly open.  Is anyone else having this issue and I am wondering if an update has changed some settings.  Appreciate any ideas on solving this.

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    1 reply

    Jorma_at_CoSo
    Jorma_at_CoSo
    Legend
    April 16, 2021

    There is the option for an Admin of the account to limit the type of screen sharing or to whitelist/blacklist application. So if they changed something on the back end it may affect your ability to share. 

    Also, keep in mind that you would need to have OneNote open before you can select to share it 😉 

    D
    defaultosgbmshrgusuAuthor
    Participant
    April 20, 2021

    Thank you for pointing out the Admin options.  I didn't know they were there.  It doesn't seem to be the problem so I phoned Adobe support and the guy identified that I could use the new version of OneNote but not the old version which I prefer  because it's layout is much better - doesn't show peoples folder names and is less distracting when changing tool colours and pen types and it has a ruler (I teach maths online!) The Adobe guy is going to follow up with the software engineers to try and find out why I can't now use the old version of OneNote to screen share.  I would go back to the old version if it is possible.  And haha never overlook the obvious but yes I did have OneNote open. Thank you. 

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