share pod: session timeout

Forum|Forum|12 years ago
November 4, 2013
1 reply
875 views

We are getting popup inside adobe room saying: "Session timeout" with only "OK" button. We have never experienced it - session inside admin is set to way more than the time after this window shows. Does anybody have some info regarding this message?

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A

AAnkurA

Adobe Employee

Are you getting this error while sharing presentation in share pod?

What is the version of Connect you are on?

Ł

Łukasz JakóbiecAuthor

Participating Frequently

yes, exactly. We are on the latest, hosted connect 9.1 i believe.

sameer_puri

Adobe Employee

Hi Lukasz,

We had an issue with Presenter 9 content, but this is expected to be resolved by C9.1. But as you have mentioned that you are using our Hosted services and all our Hosted clusters are on C9.1, leftover of the problem must still be there.

Can you please share the exact workflow, frequency of reproducibility and any other details with us?

Thanks

Sameer Puri

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