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R
Raffoz
Known Participant
September 18, 2011
Question

Sharing content and permissions: bug?

  • September 18, 2011
  • 1 reply
  • 932 views

I have 3 group of users in my Adobe Connect.

I give permission to alla of them to view the shared content.

Then i create some folders: folder1 only viewable by group 1, etc etc.

Inside folder1 i insert 2 contents: 1) a pdf file; 2) a record of a meeting.

I set permissions:

- the pdf file not viewable by anyone, except me;

- the record not viewable by anyone, except me.

If a user of group 1 goes inside the folder1, and he clicks on the pdf file, he sees that he hasn't the permissions.

I he clicks on the record, h ecan see (without problems) the record of the meeting!!!

Is it a bug?

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
September 30, 2011

Have you tried setting the recording to publicly viewable, and then back to not publicly viewable? Something may have happened that tied it to the Parent folder permissions when it shouldn't have been.

R
RaffozAuthor
Known Participant
October 2, 2011

yes i did it... it simply doesn't work... i think it's a bug and i'd like to know if to other people happened the same...

thanks for your answer

Jorma_at_Knox
Jorma_at_Knox
Legend
October 4, 2011

As a work around, try the following:

  • add the following to the recording URL /output/insertnamehere.zip?download=zip
  • take the downloaded zip file and re-upload it to connect as a new content object
    • Desired Content Folder > New Content
  • Set and check the permissions.

This should validate as to whether this is a problem with the recording or just that instance of it. You can also set a custom URL for your recording by doing this. You may get a warning message on the summary page about the content not being complete or ready, but that is just Connect being angry about not knowing where the recording came from.

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