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Participant
Dec 15, 2020 4:48 PM UTC
Question

SIgning in

Ive been having issues signing into another classroom.  Once I sign in I'm told to wait for the host.  My other team members have already signed in; however, I am unable to enter the classroom.  Ive logged out then back in...Ive used http and https in the url but not a bit of luck.  Help!?

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    2 replies

    zweigle@clarix.com
    Participating Frequently
    Dec 16, 2020 9:49 PM UTC

    If a meeting has 'Participants on Hold' then only those who are pre-assigned as Hosts and Presenters can join.
    If a meeting is set to only allow Registered Users and 'Accepted Guests' then anyone who is not a registered user and pre-assigned to the participant list of the meeting will need to wait for a Host to 'Accept' them into the meeting.

     

     

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    Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
    Jorma_at_Knox
    Legend
    Dec 15, 2020 11:14 PM UTC

    Are you sure you are using the correct link? Could it be that a different room is being used?

    The use of http vs https shouldn't make a difference here (infact it probably changes to https when you use http any how).

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