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A
Anonymous
June 13, 2017
Answered

Silly question--- I create a meeting, but am always a participant, not a host

  • June 13, 2017
  • 2 replies
  • 1210 views

I am relatively new to Adobe connect as a host/manager, although well experienced as a user.

When I create new meetings, and I enter into the meeting space (add in), I am always noted as a participant and not a host. I am not sure why this is happening. I click on the account/invite list and I am listed as a host.

I've created 4 meetings today, and this occurs with each one.

It must be a simple fix, but I cannot for the life of me, figure out why I cannot connect as a host.

adam

    This topic has been closed for replies.
    Correct answer Jorma_at_Knox

    It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

    If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

    2 replies

    Thomas Gunter-Kremers
    Thomas Gunter-Kremers
    Participating Frequently
    June 14, 2017

    I could probably figure out the issue on a quick call or you could call Adobe Support.  Your trial likely has 1 concurrent meeting seat so no one can join you buy it likely has either a 25 seat webinar or virtual classroom.  When you click on the admin page, look for the section that has a 25 in it that shows 1/1 and that is they type of room you should be creating.

    A
    Anonymous
    June 14, 2017

    I called. Evidently, I needed to add myself as a host under the administrative tab. Thanks for your answers everyone.

    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    June 13, 2017

    It sounds like you have an account with the Named Host licensing (most common licensing for Connect) which requires a member of the Meeting Host group to be present for the room's full functionality to unlock.

    If I were to make a wager here, I'd say you were a member of the Administrator group and not a member of the Meeting Host group. Add yourself to the Meeting Host group and everything should start working as expected.

    A
    Anonymous
    June 14, 2017

    Unfortunately, that did not work. Still at a loss.

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