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Since last Saturday morning (2020-09-26) we cannot login users via Web API.

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Since last Saturday morning (2020-09-26) we cannot login users via Web API.

We use the XML based API but same error occurs with URL based API.

https://XXX.adobeconnect.com/api/xml?action=login&login=XXXloginXXX&password=XXXpasswordXXX&session=XXXsessionXXX

returns the following error:

<?xml version="1.0" encoding="utf-8"?>

<results><status code="no-access" subcode="not-available"/></results>

I have no idea what subcode “not-available” means here.

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BJOERN0D44Author

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we solved the problem: the login can no longer do with a valid session cookie

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volkana86967168

Participating Frequently

We have been having the same problem for 3 months and we cannot get any response from support!!.

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volkana86967168

Participating Frequently

We have been having the same problem with google chrome for 3 months and can't get any response from support. Have you tried Microsoft Edge or Mozilla Firefox?

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