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grkreis
Known Participant
December 7, 2012
Question

Stable webcam for Connect 9 on W7 64-bit?

  • December 7, 2012
  • 1 reply
  • 3059 views

I am having lockups with the latest Add-In on Connect 9 using Logitech's Pro9000 webcam using their latest W7 64-bit drivers.  Others have complained of the logitech 64-bit drivers in other apps as well.

Anyone have a favorite camera for Connect 9?  I feel like I need to build a machine dedicated to Connect and don't use it for anything else, once I get it stable.  Surely it won't come to that.

Are Macs well behaved in Connect as a host/presenter plaform?

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    1 reply

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    December 7, 2012

    I'd try a different camera before building a whole new computer for Connect. Have you tried uninstalling the Logitech drivers and just using the plug-and-play function of the camera? The Logitech drivers have caused issues for me in the past, and there was a year or two where I just didn't have them installed and the camera worked fine in Connect.

    G
    grkreisAuthor
    Known Participant
    December 11, 2012

    I uninstalled the Logitech drivers and used the ones in W7 and they seem to be more stable, BUT they don't give me any control that I can find.  I want features for whitebalance, zoom, exposure, etc.  The native Windows driver gives an inferior image.

    So, if Logitech drivers are wonky (and they are - they can't remember settings and keep turning on 'right light'!!!) what other webcam companies are players?  They seem to dominate the marketplace.  They make good hardware, for sure, but they just can't seem to write drivers (at least 64-bit ones).

    I wonder why we are still having issues with software and drivers so many years after W7 made 64-bit commonplace.  I could understand it with XP, but really.  Vista and now W7 should have made it clear that 64-bit is COMMON.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    December 11, 2012

    Did you try pulling the drivers from Logitech? I've been problem free for years using them. Windows 7 64bit OS.

    FWIW, I have the Logitech software version 2.51.828.0 build 13.51.823.0 from 9/21/12, and it is working fine with multiple Logitech cameras in Connect.

    You should be able to download it directly from Logitech, and it shows the same software for all versions of cameras I have from Logitech: http://www.logitech.com/en-us/support/6817?section=downloads&bit=64&osid=14

    Their site auto-detects a 32 bit OS, and when I modify the URL to 64 bit (url above modified), the same driver shows, so I'm not sure that they have a dedicated 64 bit driver.

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