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chammond46
Known Participant
August 20, 2013
Question

Suggestions/Checklist for an Ideal Adobe Connect Experience

  • August 20, 2013
  • 3 replies
  • 8608 views

Hello,

As with others on this forum, my company and I have had our fair share of hiccups with Adobe Connect. I have tried to alieviate some of these by creating a checklist of tasks to preform before starting a meeting or webinar. I am posting this here to see if any of you have more ideas/suggestions/critiques for the list. It has recently been created so updates/edits will come regularly (also the list hasnt been organized properly yet so excuse that). I hope this collaboration helps others as well as gives me some feedback to help us. Thanks for contributing!

Here is what I have so far:

Suggestions for an ideal attendee experience: 

Precourse checklist for host/presenter:

  • Set meeting room bandwidth to “Cable/DSL”
  • Change local storage limit.
    • Right click/settings/local storage (the picture of a file)/slide bar to unlimited
  • Configure audio/video
  • Close all applications (especially ones that compete for bandwidth like: internet browser, email, etc.)
  • Reboot computer
  • Do not use Google Chrome
  • Hardwire your network connection with an Ethernet cable, no wifi
  • Turn off any virus scanning software or any firewalls
  • Make sure computer is plugged into power (weve had the host computer battery die and it was traumatic)

Let me know what you think, if its helpful, and if you have any suggestions.

Thanks,

Corey Hammond

    This topic has been closed for replies.

    3 replies

    A
    Adobe Employee
    ashish_gupta_
    Adobe Employee
    July 7, 2015

    Many preparations, checks, and settings of webinars are applicable to meetings, even though a typical meeting may be at a smaller scale than a typical webinar.

    With that in mind, check out the fantastic webinar guide shared at Free eBook: The Content Marketer’s Guide to Webinars‌. Instead of specific suggestions and tricks, I am adding the resource here so that everyone can take what they specifically want from this ebook.

    ~Ashish

    A
    Adobe Employee
    ashish_gupta_
    Adobe Employee
    December 12, 2013

    While this thread is featured (a sticky) to gather eyeballs, I am bumping it up to gather more inputs here.

    Also feel free to look for #ConnectTips and #AdobeConnect hashtags on Twitter and for consolidated weekly reports watch this paper.li newsletter.

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    August 20, 2013

    Corey,

    Great checklist! Thanks for putting this out to the community. I have a few thoughts to add to it, which you may take or leave as you see fit.

    • I would drop the #Content from the link to the test page, as it places the viewer at the bottom of the page. If this is the desired location, then disregard, but I would suspect that most people would be looking for the wizard at the top of the page.
    • The Flash Player version check is done as part of the test in the first link, so it seems redundant, and not necessary.
    • The local storage limit should be modified when the meeting room is launched and active (that may or may not be clear from your steps above).
    • I would also recommend having something stating that all microphones, webcams and/or headsets should be plugged into the computer prior to launching the meeting room. This helps eliminate some issues with Flash using the wrong components or not recognizing the correct components.

    Thanks again for getting this started!

    C
    chammond46Author
    Known Participant
    August 20, 2013

    Great catches,
    -I was unaware of html link error.
    -Also unaware that it automatically checked for latest flash version so that is redundant

    -That's what I meant but I will clarify

    -Great point

    Thanks for the constructive feedback!


    Turns out I can't edit the first post for some reason. I guess everyone will have to follow along with the thread for edits.

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