System Problems with Adobe Connect today

Question

Did anybody else experience connection problems with Adobe Conneect today? I first encountered an issue with the "Preparing the Room" taking 3-5 minutes (normally 10-20 seconds). This happened this morning at 7:30am ET. Later in the day, just prior to 2pm ET I and several users on my rooms had similar problems, including not recognizing the room link, and being kicked out abruptly.

This happened in a number of different meeting rooms, so it's not specific to the meeting room.

I contact Adobe Connect, and the troubleshooting people could not repolicate and claimed there were no system outages. Same was true in Desktop app and web.

Jorma_at_CoSo · Answer

I heard other reports of this happening yesterday. Not sure what happened but it seemed like one server cluster had some issues that weren't reported.

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