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Participant
September 1, 2015
Question

thank you templates generate multiple emails to users?

  • September 1, 2015
  • 1 reply
  • 369 views

When automatically sending a thank you email based on any of the thank you templates, an average of 7 same emails are being sent to attendees in an Adobe Connect webinar.  Is anyone else experiencing this, or do you know where the setting is to control the number of same emails being sent? Thanks.

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    1 reply

    Participant
    January 14, 2016

    Yes, this has been happening to us since Fall 2015. Not sure what started it, but I have no idea how to stop it.

    Jorma_at_Knox
    Legend
    January 14, 2016

    If you are seeing this (and I suspect most of us have) you can report it here: Feature Request/Bug Report Form