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umhSSII97
Participating Frequently
Mar 22, 2013 9:30 AM UTC
Question

The Adobe Connect Service Stopped. Errors in event viewer.

Hello, my server of Adobe Connect have a problem when it is working 1 or 2 days the Adobe Connect Service is stopped. I can see in the event viewer the next errors:

Can you help me, please?

Thanks.

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11 replies

Milad5FE8
Participant
Jun 9, 2021 10:18 AM UTC

Hi
I have the same problem
I possess 2 servers:
1 Adobe connect server and 1 database server

The database server is up and running and the currespond database "breeze" has no problem in resolving queries.
The adobe connect service in adobe connect server is stopped and when i start it, it gets stopped after a few seconds automatically...
I checked the logs:
I have a "Invalid substitution variable : UV_NUMBER" message in master log, and different cores are no longer active.

 

I would appreciate any help...

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Milad5FE8
Participant
Jun 9, 2021 10:52 AM UTC

Fortunately, I found the issue./
My colleague had changed the sa password of the database server without telling me. After I asked him 2 times in case of any change he has made, finally he remembered that. At least now it works fine.
Thank u anyway.

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umhSSII97Author
Participating Frequently
Mar 25, 2013 12:41 PM UTC

The logs tell me the next:

[03-23 00:27:38] localhost-startStop-2 (c) ##### Breeze Service termination requested.

[03-23 00:27:38] localhost-startStop-2 (c) Exception thrown

com.macromedia.airspeed.StatusException$NoAccess$NoServer: <status code="no-access" subcode="no-server"/>

          at com.macromedia.breeze.builder.Scheduler.getHostInfo(Scheduler.java:1832)

          at com.macromedia.airspeed.main.Main.shutdownServer(Main.java:176)

          at com.macromedia.airspeed.main.Main.shutDown(Main.java:129)

          at com.macromedia.airspeed.main.InstanceManager.shutdown(InstanceManager.java:38)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

          at java.lang.reflect.Method.invoke(Method.java:597)

          at org.springframework.beans.factory.support.DisposableBeanAdapter.invokeCustomDestroyMethod(DisposableBeanAdapter.java:208)

          at org.springframework.beans.factory.support.DisposableBeanAdapter.destroy(DisposableBeanAdapter.java:165)

          at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.destroyBean(DefaultSingletonBeanRegistry.java:487)

          at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.destroySingleton(DefaultSingletonBeanRegistry.java:462)

          at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.destroySingletons(DefaultSingletonBeanRegistry.java:430)

          at org.springframework.context.support.AbstractApplicationContext.destroyBeans(AbstractApplicationContext.java:853)

          at org.springframework.context.support.AbstractApplicationContext.doClose(AbstractApplicationContext.java:831)

          at org.springframework.context.support.AbstractApplicationContext.close(AbstractApplicationContext.java:794)

          at org.springframework.web.context.ContextLoader.closeWebApplicationContext(ContextLoader.java:361)

          at org.springframework.web.context.ContextLoaderListener.contextDestroyed(ContextLoaderListener.java:70)

          at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4831)

          at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5478)

          at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:232)

          at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1575)

          at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1564)

          at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)

          at java.util.concurrent.FutureTask.run(FutureTask.java:138)

          at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)

          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)

          at java.lang.Thread.run(Thread.java:662)

[03-23 00:27:39] localhost-startStop-2 (c) ##### Breeze Shutdown Cleanup

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Jorma_at_Knox
Jorma_at_Knox
Legend
Mar 25, 2013 5:24 PM UTC

Can you pull the error log? That will have better information.

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umhSSII97Author
Participating Frequently
Mar 26, 2013 8:54 AM UTC

The first thanks for your help. The next is the content of error.log:

#Version: 1.0

#Start-Date: 2013-03-26 00:11:00 CET

#Software: Macromedia Breeze Platform [9.0.2]

#Date: 2013-03-26

#Fields: date          time          x-comment          x-module          x-status          x-severity          x-catagory          x-user          x-access-request          time-taken          db-logical-io          db-transaction-update-count

2013-03-26          00:11:00          "Health check failed due to server expiry (expiry date=2013-03-26T00:10:39.630+01:00, current time=2013-03-26T00:10:39.743+01:00)."          PLATFORM_FRAMEWORK          SERVER_EXPIRED          C          S          -          "-"          -          -          -

#Version: 1.0

#Start-Date: 2013-03-26 00:11:22 CET

#Software: Macromedia Breeze Platform [9.0.2]

#Date: 2013-03-26

#Fields: date          time          x-comment          x-module          x-status          x-severity          x-catagory          x-user          x-access-request          time-taken          db-logical-io          db-transaction-update-count

#Version: 1.0

#Start-Date: 2013-03-26 00:11:22 CET

#Software: Macromedia Breeze Platform [9.0.2]

#Date: 2013-03-26

#Fields: date          time          x-comment          x-module          x-status          x-severity          x-catagory          x-user          x-access-request          time-taken          db-logical-io          db-transaction-update-count

2013-03-26          00:11:55          "Server pconnect9-2 has been designated the master."          PLATFORM_FRAMEWORK          BECAME_MASTER          I          S          -          "-"          -          -          -

2013-03-26          00:14:43          "Health check failed due to server expiry (expiry date=2013-03-26T00:14:27.190+01:00, current time=2013-03-26T00:14:43.740+01:00)."          PLATFORM_FRAMEWORK          SERVER_EXPIRED          C          S          -          "-"          -          -          -

#Version: 1.0

#Start-Date: 2013-03-26 00:15:20 CET

#Software: Macromedia Breeze Platform [9.0.2]

#Date: 2013-03-26

#Fields: date          time          x-comment          x-module          x-status          x-severity          x-catagory          x-user          x-access-request          time-taken          db-logical-io          db-transaction-update-count

#Version: 1.0

#Start-Date: 2013-03-26 00:15:20 CET

#Software: Macromedia Breeze Platform [9.0.2]

#Date: 2013-03-26

#Fields: date          time          x-comment          x-module          x-status          x-severity          x-catagory          x-user          x-access-request          time-taken          db-logical-io          db-transaction-update-count

2013-03-26          00:16:03          "Server pconnect9-2 has been designated the master."          PLATFORM_FRAMEWORK          BECAME_MASTER          I          S          -          "-"          -          -          -

2013-03-26          00:17:51          "Health check failed due to server expiry (expiry date=2013-03-26T00:17:44.560+01:00, current time=2013-03-26T00:17:50.933+01:00)."          PLATFORM_FRAMEWORK          SERVER_EXPIRED          C          S          -          "-"          -          -          -

If you want to see another log file tell me his name, please. Thank you.

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Jorma_at_Knox
Jorma_at_Knox
Legend
Mar 22, 2013 4:45 PM UTC

What do the logs tell you? You should be able to pull the error log for when this happened and it will give a little more detail, or at least some guidance as to where to start looking.

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