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A
altug5DB8
Participant
August 23, 2021
Question

the camera does not turn on

  • August 23, 2021
  • 3 replies
  • 317 views

The first time I click, the camera opens, but when I start my webcam, the camera turns off.

      This topic has been closed for replies.

      3 replies

      Jorma_at_CoSo
      Jorma_at_CoSo
      Legend
      August 24, 2021

      Chasing issues in Classic mode is kind of a futal effort at this point. It is supposed to be end-of-life'd in the next month or so. If it works in Standard mode, just use that.

      M
      matthew richards
      Participant
      August 24, 2021

      I am also having the exact same problem as of yesterday using classic.

      The camera shows in the preview when you click "Start my webcam" but then fails when you click "Start sharing".

       

      Application version: WIN 2020.10.1.32

      Adobe Connect version: 11.2.3

      Jorma_at_CoSo
      Jorma_at_CoSo
      Legend
      August 23, 2021

      Are you using the App or are you in the browser?

      A
      altug5DB8Author
      Participant
      August 24, 2021

      I use the application, it gives an error when I use classic, and the camera works when I make it standard. Why does the camera not work when I do classic?

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