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U
umhSSII97
Participating Frequently
March 12, 2013
Question

The installation of Adobe Connect Server 9 don’t install the “Adobe Connect Service”

  • March 12, 2013
  • 2 replies
  • 1212 views

Hello, I’ve a problem with Adobe Connect 9: When I finished the installation, the service “Adobe Connect Service isn’t installed, you can view this in the next image:

Then nothing is executed, nothing works, I have done the default installation with the embedded database (Microsoft SQLServer). I have realized the installation in a virtual machine VMWare, with windows 2003 Server Enterprise R2 with SP1 and Microsoft Framework.net 4.

Can you help me please?

Thanks & Regards

Joaquín López.

This topic has been closed for replies.

2 replies

U
umhSSII97Author
Participating Frequently
March 13, 2013

Thanks Jorma but I have reinstalled several times. All the times I have installed with administrators privileges. In the log I can view 2 no fatals errors:

Acción personalizada:     com.adobe.connectpro.install.action.server.DBProcessAction

                          Estado:ERROR

                          Notas adicionales:ERROR -     class com.adobe.connectpro.install.action.server.DBProcessAction.install() Unexpected Fatal Error:

Acción personalizada:     com.adobe.connectpro.install.action.server.InstallerDeployAction

                          Estado:ERROR

                          Notas adicionales:ERROR -     class com.adobe.connectpro.install.action.server.InstallerDeployAction.install() Unexpected Fatal Error:

Can you help me? thanks.

Jorma_at_Knox
Jorma_at_Knox
Legend
March 12, 2013

Un-install Connect and reinstall it. Be sure you are installing it as an Administrator (you may need to right click and select Run as Administrator).

I'm guessing that at the end of the installation it said it installed but with errors. Reinstalling it is the easiest course of action.

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