The user limit for this meeting has been exceeded

Question

hello,I'm running a trial version of adobe connect training,and after creating and starting a meeting room my participants can't access the room and this message shows up "The user limit for this meeting has been exceeded. Contact your meeting organizer for assistance"  even though I'm alone in the room. where is the problem please ?Best RegardsYAAQOUB KEDDAOUI

Jorma_at_Knox · Answer

Trial accounts have smaller limits, so you are likely running into that. If you go to the Administration tab in Connect Central you will see a summary of the licensing for your trial account. Look for the Meeting section and then the Concurrent User line. This will show how many people you can have in meetings at any one time. And remember, that you count as one of those concurrent users.

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