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I
IABLE
Known Participant
June 16, 2019
Question

Turn off Password Requirement for Event Entry?

  • June 16, 2019
  • 1 reply
  • 250 views

While testing an upcoming event I discovered that when a participant chooses to enter the meeting as a "Registered User", they are required to enter a password. I don't want to require this and at no point were they sent a password. Researching the issue, I see that this is related to the Event Policy in Administration/Edit Information

Our Event Policy is set to:

"All users created through event form are guests"

What we want to do is register people for our events and then not require a password when they attend as Registered Users.

So 2 questions:

1) What should our Event Policy be set to?

2) Can I fix this for the current event?

Relatedly, I have another event in which we've registered all of the participants on our website and will be uploading them via csv. Any suggestions for a workflow which will require them to use their email address to enter the meeting but again, no password?

Thanks.

    This topic has been closed for replies.

    1 reply

    I
    IABLEAuthor
    Known Participant
    June 16, 2019

    I was using the wrong procedure.

    I discovered that I need to use the login link (on the event info page) to have participants login.

    I was sending an invite from within the meeting room. Apparently those are 2 unconnected ports of entry.

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