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K
Kelvin Cheng
Participant
November 7, 2008
Question

Unable to asscess Connect Pro outside company network

  • November 7, 2008
  • 2 replies
  • 953 views
I had setup a Adobe Connect Pro 7 server and it works great within my company network. However, when I try to access the server at home, I can login the connect server but cannot get into any meeting.

I try to run the connection test but it fails.

Ports 80, 443, 1935 were allowed on company firewall. And I had check the Adaptor.xml that I had enable the HTTP tunneling.

I can't figure it out, anyone can help?????
    This topic has been closed for replies.

    2 replies

    J
    jonturkle
    Inspiring
    November 21, 2008
    well, It was worth a shot.
    J
    jonturkle
    Inspiring
    November 21, 2008
    Are you on a licensed or hosted account?

    Could be a shot in the dark, but our licensed account did not have the flash palyer 10 patch installed. when I logged in to my meeting room from my company computer it worked fine (cause I had flash player 9) When I logged in from home it gave me a flash player error that would lead me to believe I did not have the most recent version of flash player - even though that computer had flash player 10 installed. Long story short we had to update our server with the flash player 10 patch to make it work.
    K
    Kelvin ChengAuthor
    Participant
    November 21, 2008
    its not related to the Flash player as I use the same notebook to test.
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