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jlb5c258
Participant
April 30, 2013
Question

Unable to download Adobe Connect add-in

  • April 30, 2013
  • 1 reply
  • 1007 views

I am trying to downlaod adobe connect add in, my computer will not allow it. It is saying unable to write to hard disk?

Message was edited by: ashish gupta. to add a more descriptive title to the post.

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    1 reply

    L
    Adobe Employee
    laurenkg
    Adobe Employee
    May 2, 2013

    Helllo!

    Please try this.

    Go to this website, first changing "myconnectserver.com" with the address of your own Adobe Connect server:

    myconnectserver.com/common/help/en/support/addindownload.htm

    Next, click on the "Download the Windows version" or "Download the Macintosh version" to download the actual Add-in installation file to your computer. If you get the error message at this point, this is because you likely do not have the necessary permissions to save the file to your computer. Try saving to another location, like your desktop, and see if that works.

    I hope this helps!

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