Skip to main content
stefan_pe
stefan_pe
Participant
September 17, 2014
Question

Unable to install adobe connect add-in --- And add-in not detected

  • September 17, 2014
  • 2 replies
  • 418 views

In the Adobe Meeting connection test, it tells me that the add-in couldn't be installed on the harddrive, I should check the available HD again. So I installed the add-in manually and rebooted. This is not detected by the Meeting Connection test however... Any ideas? - Thanks in advance!

    This topic has been closed for replies.

    2 replies

    T
    Tabasco!
    Participant
    September 23, 2014

    Try another browser. Avoid using Chrome.

    Annkiit
    Adobe Employee
    Annkiit
    Adobe Employee
    September 17, 2014

    Hi Stefan,

    There could be multiple issues.  Please call Adobe helpdesk toll-free number 800-422-3623.


    Thanks,

    Annkiit

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices