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stefan_pe
stefan_pe
Participant
Sep 17, 2014 10:15 AM UTC
Question

Unable to install adobe connect add-in --- And add-in not detected

In the Adobe Meeting connection test, it tells me that the add-in couldn't be installed on the harddrive, I should check the available HD again. So I installed the add-in manually and rebooted. This is not detected by the Meeting Connection test however... Any ideas? - Thanks in advance!

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    2 replies

    Tabasco!
    Participant
    Sep 23, 2014 7:55 PM UTC

    Try another browser. Avoid using Chrome.

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    Annkiit
    Adobe Employee
    Annkiit
    Adobe Employee
    Sep 17, 2014 12:38 PM UTC

    Hi Stefan,

    There could be multiple issues.  Please call Adobe helpdesk toll-free number 800-422-3623.


    Thanks,

    Annkiit

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