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Participant
Mar 31, 2020 2:11 AM UTC
Question

Unable to share screen

Sir,

 

My University (KKU in Turkey) started distant learning program due Corona virus (COVID19).

We are using Adobe Connect.  

I loved it.  But I can't share my screen while application running such as Excel...

 

Could someone help me out?

 

Dr. Ali Güzel

[moderator: personal information removed as per community guidelines]

 

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    4 replies

    Jorma_at_Knox
    Legend
    Mar 31, 2020 2:20 PM UTC

    Please verify you are using the latest version of the Connect Application. https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html#Application

     

    It would probably be worth checking that your graphics drivers are up to date as well.

     

    Are you getting any error messages? Does Connect just crash?

     

     

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    Participant
    Mar 31, 2020 2:54 PM UTC

    Thanks for your reply (Ms/Mrs) Jorma,

     

    I solved my problem which was installation issue by formatting my computer.

    Component conflict issue resolved.  Now everything (my Adobe) is perfect..

    Ali

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    Jorma_at_Knox
    Legend
    Mar 31, 2020 7:12 PM UTC

    Great! Glad to hear you solved the issue. Thanks for letting the community know.

     

    (It's Mr., for what it's worth. But I get that my name doesn't really make that clear) 😉

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    _maria_
    Legend
    Mar 31, 2020 2:13 PM UTC

    Moving to Adobe Connect community forum

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