Unable to share screen

Sir,

My University (KKU in Turkey) started distant learning program due Corona virus (COVID19).

We are using Adobe Connect.

I loved it. But I can't share my screen while application running such as Excel...

Could someone help me out?

Dr. Ali Güzel

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Legend

It would probably be worth checking that your graphics drivers are up to date as well.

Are you getting any error messages? Does Connect just crash?

Participant

Thanks for your reply (Ms/Mrs) Jorma,

I solved my problem which was installation issue by formatting my computer.

Component conflict issue resolved. Now everything (my Adobe) is perfect..

Ali

Legend

Great! Glad to hear you solved the issue. Thanks for letting the community know.

(It's Mr., for what it's worth. But I get that my name doesn't really make that clear) 😉

Community Manager

Moving to Adobe Connect community forum

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