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urban_hippie
Participating Frequently
March 2, 2021
Question

unable to start audio conference (connect to PGi), after update to 11.2

  • March 2, 2021
  • 0 replies
  • 91 views

I am unable to start audio conference for my Adobe Connect classrooms this morning.  We use PGi for our telephony, and usually have no problem connecting the audio bridge.  I get an error stating that it is unable to connect to audio conference, and offers the option to cancel and retry.  Help pages have nothing to address this.  I tried disassociating the number on the backend, waiting for more than 15 minutes and reassociating the audio.  Did not work. 

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