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Participating Frequently
May 4, 2020
Question

Universal Voice - uploaded mp4 video

  • May 4, 2020
  • 1 reply
  • 432 views

We have connected our Adobe Connect room to a phone conference via Universal Voice. So the speakers in the room and the speakers in the phone conference can be heard in the phone conference as well as in the Connect room. This works well.

But when an uploaded mp4 video is played in the Connect room the sound is not broadcasted to the phone conference.

 

Can this be changed?

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1 reply

Jorma_at_Knox
Legend
May 4, 2020

No, this is how the MP4 (or any video loaded in the share pod) has always worked. The audio will not come over the phone but over the computer speakers.

Participating Frequently
May 4, 2020

Okay good to know...
Thanks