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RolfM
Participant
May 15, 2018 8:14 AM UTC
Answered

Update Adobe Connect from 9.0 to 9.8

I need to upgrade our 9.0 installation from 9.0 to 9.8.

Which updates from 9.1 to 9.8 do I need to do the update ?

Best regards

Rolf

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    Tom Gunter-Kremers Clarix
    Tom Gunter-Kremers ClarixCorrect answer
    Participating Frequently
    May 15, 2018 1:43 PM UTC

    I assume you are doing this because of GDPR?

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    6 replies

    RolfMAuthor
    Participant
    May 15, 2018 2:26 PM UTC

    Yes - this was one of the reasons to go to 9.7 or 9.8.

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    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    May 15, 2018 2:19 PM UTC

    Upgrade paths are a part of the release notes. It looks like you will need to update to 9.7.5 then 9.8 from 9.0. But as mentioned above, Connect Support can confirm.

    Adobe Connect 9.8 Release Notes

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    RolfMAuthor
    Participant
    May 15, 2018 2:24 PM UTC

    Thanks for the info. I will contact the Connect Support.

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    Tom Gunter-Kremers Clarix
    Tom Gunter-Kremers Clarix
    Participating Frequently
    May 15, 2018 1:43 PM UTC

    I could give you a path but I think it is best that you get it directly from Adobe as it may have changed with this coming release of 9.8.  Do you have the Platinum Support email address?  If you ask for the path, they can provide that, potentially with assistance as well.  Don't forget you can create a sandbox with your licensing to test it first.

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    Tom Gunter-Kremers Clarix
    Tom Gunter-Kremers ClarixCorrect answer
    Participating Frequently
    May 15, 2018 1:43 PM UTC

    I assume you are doing this because of GDPR?

    Translate
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