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Participant
January 29, 2020
Question

Update personal information in My Profile (Adobe Connect)

  • January 29, 2020
  • 1 reply
  • 490 views

Hello, I would like to amend my name to my married name and update my email address as they are no longer correct. There is no option to edit this information in My Profile. How can I get this changed please?

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1 reply

zweigle@clarix.com
Participating Frequently
January 29, 2020

User Profiles are managed by members of the Administrators Group in Adobe Connect.

They can make changes by going to Administration>Users and Groups

Selecting a User

Clicking on the 'Info' button and then 'Edit Information'.

Feel free to direct your Administrator to me if they need assistance.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign
ncjonesyAuthor
Participant
January 29, 2020

Thanks for the quick response! How do I find out who is in the Administrator Group for my company please? I do not have an Administrator tab available...

 

I tried to attached a screenshot pic but it's not working.

zweigle@clarix.com
Participating Frequently
January 29, 2020

Your company may be a Clarix client. If so, we can probably provide Administrator contact information.

Feel free to email me your company name and account url and I'll do my best to assist.

 

email: Zweigle@clarix.com

Walter Zweigle - Sales Account Manager | Clarix Technologies Inc. | 585-899-5300 x156 | zweigle@clarix.comAdobe Connect | Adobe Learning Manager | Adobe Acrobat Sign