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December 23, 2014
Answered

Upgrade version connect_700_r712 to version 9.22?

  • December 23, 2014
  • 1 reply
  • 335 views

how do I perform the upgrade of my connect pro version connect_700_r712 to version 9.22?

    This topic has been closed for replies.
    Correct answer Jorma_at_Knox

    The installers, and their documentation, should be available at http://licensing.adobe.com/. The patches for Connect can be found here, Adobe Connect Downloads and Updates.

    1 reply

    Jorma_at_Knox
    Legend
    December 23, 2014

    You will need to look at the Installing Connect documents for the different versions and look at the upgrade paths listed there. Then choose the versions you want to upgrade with and start going through the process.

    I would recommend that you:

    - Have a backup of your current production environment

    - Test that everything is working in each version of Connect as you go through the upgrade process (if something goes wrong you'll want to know where in the process it went wrong)

    - Have Platinum Support's number, 866-335-2256, handy incase there is a problem

    From what I can see in the documents I have (not just the ones listed here Adobe Connect Learn & Support), you can probably go from Connect 7.1.2 to 7.5.2.3 (not sure that this is a one step process, I don't have documentation for upgrading to Connect 7.5) to 9.0.x to 9.2 or 9.3 (which ever version you ultimately choose). Here is the list of possible upgrade paths from the Connect 9.1 install documentation:

    And from the Connect 9.2 install documentation:

    For what it's worth, Connect 9.3 requires a Connect 9.X installation for upgrading, Also, Connect 8.1 shows only being able to upgrade from Connect 7.5.x, so you may be able to skip Connect 8 all together.

    December 23, 2014

    hello, Jorma Jennings

    looked at all the links that sent me, put it on any think a download link or upgrade, you could help me in this regard?

    thank's

    Jorma_at_Knox
    Jorma_at_KnoxCorrect answer
    Legend
    December 23, 2014

    The installers, and their documentation, should be available at http://licensing.adobe.com/. The patches for Connect can be found here, Adobe Connect Downloads and Updates.