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K
kevinh82340990
Participating Frequently
January 10, 2016
Question

Upgrading Adobe Connect from 9.0 to 9.5, all services up, but can't open "admin" page

  • January 10, 2016
  • 1 reply
  • 1226 views

Upgrading Adobe Connect from 9.0 to 9.5, all services up, but can't open "admin" page

Please help!

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1 reply

S
Sally Cox ACP
Inspiring
January 10, 2016

‌Sorry you're having trouble. Please provide more detail. Are you getting an error message and if so, what is it? Did you try a different browser? Are you able to get into one of your rooms and use the Meeting>Manage Meeting Information to access the admin page?

K
kevinh82340990Author
Participating Frequently
January 10, 2016

hi Sally,

I checked Windows Log and didn't find any wrong messages. Can you please let me know where I can find the error message of Adobe Connect?

As a matter of fact, I can't access any rooms I created before, The Internet Explroer/Fire Fox is always throwing out "Page can't be displayed"

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