Skip to main content
lisak42341063
lisak42341063
Participant
July 10, 2017
Question

Upload Content/ Adobe Connect

  • July 10, 2017
  • 1 reply
  • 547 views

Hello,

I have difficulties to add Content in Adobe Connect and I'm not able to share the desktop or documents in the session, too.

error message (add content):

"You do not have permission to perform this operation. Please contact an Account Administrator for assistance."

In the sessions:

"No releases available"

But I am the administrator for this account.

Thank You!

[Moved out of the Forum comments forum (which is for issues with these forums themselves) and into a product-specific, support forum by a moderator]

This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
July 11, 2017

Lisa,

It sounds like you are in the Administrator group, and no others. Administrators can do anything other than author content to the Connect server and run a Meeting room as Named Host. So, you'll need to add your user account to the Meeting Host or Authors group and you should be able to add Content to the Content library.

Not sure about the "No releases available"  message. Can you include a screen shot of that message?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices