Question
Uploaded video keeps pausing!?!?!
Hi All,
We're new to Adobe Acrobat Connect Pro and while we're impressed with many of the things we can do with the product we're struggling to get it to perform satisfactorily.
I'm in charge of putting together our Annual Sales Conference via Connect Pro (Our 1st time trying it) before Tuesday, December 2nd and I'm really getting no where.
I've uploaded 4 PowerPoint Presentations (4mb-86mb in size) and 2 videos, both of which play perfectly well until I upload it to my meeting room. Once uploaded these videos "pause" and resume at various points and I can't seem to do anything to effect this. (the powerpoint presentation seems to delay when advancing sometimes too but one thing at a time i guess.)
The video was provided to me as a DVD. Using MacTheRipper I then extract the video and convert the resulting vobs to an MP4 which plays wonderfully on every computer I've tried. Using Sorenson Squeeze I then convert it using the Flash 6 786k preset (anything lower and the video quality becomes horrendous) and upload it to the meeting room. Video is 18.6 megs as MP4 and a little under 10 after converting it to a flv.
I've played this video from inside our network...my office DSL connection and at home with my Cable connection and the video consistently pauses and resumes throughout the video.
This is the most important conference our company conducts each year and the Sales Exec responsible for it already wants my head on a platter and I don't know what will happen if I don't get this fixed by Tuesday. At the very least I'm sure they'll question whether this product is going to work for us.
I'm sooo desperate! Can anyone please help with any suggestions? What could I be doing wrong?
Thanks in advance to all and have a wonderful Holiday!
Phil
We're new to Adobe Acrobat Connect Pro and while we're impressed with many of the things we can do with the product we're struggling to get it to perform satisfactorily.
I'm in charge of putting together our Annual Sales Conference via Connect Pro (Our 1st time trying it) before Tuesday, December 2nd and I'm really getting no where.
I've uploaded 4 PowerPoint Presentations (4mb-86mb in size) and 2 videos, both of which play perfectly well until I upload it to my meeting room. Once uploaded these videos "pause" and resume at various points and I can't seem to do anything to effect this. (the powerpoint presentation seems to delay when advancing sometimes too but one thing at a time i guess.)
The video was provided to me as a DVD. Using MacTheRipper I then extract the video and convert the resulting vobs to an MP4 which plays wonderfully on every computer I've tried. Using Sorenson Squeeze I then convert it using the Flash 6 786k preset (anything lower and the video quality becomes horrendous) and upload it to the meeting room. Video is 18.6 megs as MP4 and a little under 10 after converting it to a flv.
I've played this video from inside our network...my office DSL connection and at home with my Cable connection and the video consistently pauses and resumes throughout the video.
This is the most important conference our company conducts each year and the Sales Exec responsible for it already wants my head on a platter and I don't know what will happen if I don't get this fixed by Tuesday. At the very least I'm sure they'll question whether this product is going to work for us.
I'm sooo desperate! Can anyone please help with any suggestions? What could I be doing wrong?
Thanks in advance to all and have a wonderful Holiday!
Phil
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